Dial Instant FAQs

Dial Instant is a cheap and easy way to make international calls from any phone instantly. All you need to do is dial the access number for the country you want to call then and at the prompt dial your destination number, simple. Please click here for instructions on how to make a call and rates for destinations.
When you use Dial Instant you will only be charged for calling one of our access numbers. For example, when calling USA using our service from a BT phone; the access number you will be given for calling USA will be charged at 1p per minute. You will see the call listed on your next BT bill. If your service provider is not BT (i.e. Virgin/Sky/Talk-Talk), then you will need to check with your service provider how much they charge for calls to the Dial Instant access number you are using.
Yes. However you should be aware that your mobile operator may apply a surcharge. The amount you will be charged depends on your provider and which tariff you are on. Unfortunately, whilst we have no influence on how much they charge, some mobile operators allow you to call our access numbers for free with your cross network inclusive minutes. Before you use Dial Instant from your mobile, we would advise you to get in touch with your service provider to check the rates.
No! Dial Instant is immediately accessible from all land lines and mobiles without any subscription or registration fees. You can make cheap international long distance calls at any time.
We offer competitive rates to most countries around the Globe, for call rates see our Rates List.
Yes. However, please be aware that calls to 08 and 09 numbers may be charged at a higher rate from payphones.
The rates mentioned for the access numbers are with respect to BT. The charges for customers from Sky/Virgin/Talk Talk or any other service provider might vary a little and we always recommend checking this with your provider in advance.
Having difficulties connecting to a destination or unsure how a service works? Contact Customer Services who will be able to assist. Please use the Contact form on this website to contact us. Ensure you add as much detail as possible. Or call our Customer support: 033 3321 8705 or email care@just-dial.com.
  1. Dial the Access Number
  2. Enter your Country Number, starting with 00
  3. Its that simple. You will be connected instantly.
Anyone with a UK landline can use the service. The service can also be used from UK mobiles, however please be aware that calls from mobiles may cost more than the rate avertised on this website.

  1. Dial the Access Number
  2. Enter your Country Number, starting with 00
  3. Its that simple. You will be connected instantly.

When you make a call your telecom provider charges you the advertised call rate, not us. In addition, there is also a 'connection fee' charged by your provider, whether you call a landline or mobile number from one of our cheap access numbers. All prices that appear are inclusive of VAT.

Access Numbers offers the lowest rate possible to Landlines in the UK, only half a pence per minute! No subscription or signup is needed, you can start saving on your calls to landlines now! Find out more


Unlimited International Calls

Subscribe to our Unlimited International Calling Service and fix your international call spend at the affordable price of £10 per 30 days. With Story Unlimited you can make unlimited calls to 40 international destinations! Find out more »